Good Evening & Happy Tuesday-Eve,
So after my 2nd break me & my team manager reviewed a call. The quality assurance people reviewed the call & deducted points for saying, we’re gonna get this card shutdown & get you a new one. That’s in the script, we decided to dispute it.
That’s a high point!
Walking on the sidewalk & hitting a tree branch. 
Can you homeowners & business owners please trim your trees so this doesn’t happen again. It can’t be that hard to figure out that it is low-hanging & over the sidewalk.
That’s a low point!
BUT on to better things tomorrow, which starts in XXXVI mins. Tuesday 01/22/V3.3 is coming.
I’m starting it with a doctor’s appointment. The fourth one in just as many weeks. Well what questions should I ask.
I finished reading A Texan’s Honor Book II in The Heart of a Hero series. Book III isn’t at Omaha Public Library, so that means I need to buy it via my nook or have it lended to me. Apparently there is a site available for people like me. YEAH for the internet.
Have a Good Day!!!